DURING OFFICE HOURS CALL
0114 239 8547
We use Twitter to inform everyone about planned maintenance, and the ongoing status of any outstanding issues. Hook up with us on Twitter.
When we do updates to your website you might not see them properly or even at all, but new visitors will.13 SEP 2018 by Paul
When you discover your website and email is offline, it's probably because your IP address has been blocked.20 DEC 2018 by Paul
In the following table replace "example.com" with your own domain name.
|Secure (SSL/TLS) Settings
ALWAYS SELECT SSL or SSL/TLS
|INCOMING server name:
IMAP port 993
POP3 port 995
|OUTGOING server name:
SMTP port 465
|User Name|| full email address e.g.
WEB MAIL: You can always use your email accounts by visiting example.com/webmail and entering your email address and password.
NOTE 1: Please ensure you tick the box to say your outgoing server (SMTP) requires authentication using the same user name and password.
NOTE 2: The first time you send an email you may receive a notice asking if you want to accept the certificate, just click yes/accept/confirm.
NOTE 3: We don't officially support email clients - we are not experts on all the different email clients and devices out there (especially Outlook! We hate Outlook!) but we're happy to talk you through the set up over the phone as you do it. But if you encounter any client specific problems (like Outlook not deleting emails when you click delete) we might not be able to help.
Somebody to trust on the web
Call 0114 239 8547 or 07460 868900 or e-mail firstname.lastname@example.org